An ounce of prevention beats a pound of cure – banks need to change how they deal with arrears

Currently banks are not interested in dealing with customers who ‘might go into arrears’, they tend to brush them off – instead focusing on the people who are already in actual trouble. This doesn’t seem rational to me from a business perspective – and this approach would fail any standard test of common sense – if you knew a storm was coming would you carry an umbrella? If you knew and were warned in advance that it was going to be a blazing hot day would you get some sun-cream? Oddly the Irish mortgage lenders defy logic when it comes to knowing that certain clients are going to fall into arrears, and this is going to ruin thousands of credit histories that could otherwise be maintained. Credit aversion might be the name of the day now, but these same consumers may feel differently in five years time.

Any credit crisis we have encountered on individual levels has always had …

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