What will make you happy is dealing with our team, we don’t know of any other company that has a 0% staff turnover, literally…Nobody leaves because our customers are happy and so are the people here, its a positive ‘can do attitude’ that makes a big difference in dealing with us.
We don’t have exclusive access to banks, no broker does, so the biggest factor which isn’t systemized is people, and we are proud of our people, if your mortgage application isn’t going totally to plan you can rest assured we’ll be doing our utmost to get everything sorted out and resolved, we never ‘wash our hands’ on a client.
There are legal deals which are the best in the market, online mortgage tracking which we pioneered (some have copied us – we’re flattered to be honest), a speaking & animation guided website (we are the only ones in Ireland with this), and access to over 15 lenders, but above all of this we cherish our team first and foremost and after you deal with us you will too. We are advisors for life not just for now.
Last of all our brokers operate on a commission only basis, so we don’t get paid in full unless we do our job right 100%. Think of any other industry where this happens?
Many companies talk about ‘Service’ and how their ‘Service’ is one of their competitive advantages, here we take the view that walking the walk counts for more than talking it, hence no salaries, so unless we do our job we don’t get paid its that simple. We lay our livelihood on the line by subscribing to this rationale, and we do it willingly because to be the best thats what it takes.
It is also a way of ensuring that we focus on our clients to the best of our ability, in the past we used to get loan offers or approvals for people and they didn’t turn into actual mortgages even though we did our bit, this was an administrative nightmare and left us in a position where we didn’t want to sacrifice our professional good name and ethics by under-representing cases based on when they might proceed, moving to fees has fixed that. You pay a fee and we do our damndest to get you a great deal, everybody wins.
As well as that our relationship with you will span the amount of time you have a mortgage and that is likely to be a long time, if you ever switch your mortgage to get a better rate or want to buy another property we’ll still get you the best deal, going direct with a bank means you only get offered the products that particular bank have and they are not legally required to give you independent advice whereas Irish Mortgage Brokers are. We also save you money on various insurance products, so its a multi-pronged approach to saving you money and being your ongoig professional advior.