We have ceased to offer debt management services under the Central Bank regulations

Irish Mortgage Brokers have informed the Central Bank that we will not continue the debt management services industry under their regulation. This blog serves to notify people who may want to enquire with us that we are no longer authorised by the Central Bank (we can still offer insolvency solutions). No clients have been adversely affected and we are liaising with the Central Bank to ensure the termination goes smoothly.

Particular issues relate, in our view, to how the Central Bank has approached the regulation, the delays, repeated requests for identical information and specifically seeking management accounts when audited accounts were provided.

We also faced huge delays from the Central Bank in processing and responding to queries which they resolved by asking for more information rather than accepting blame (point above being one such example).

The efforts thus far seem to amount to seeking unrealistic demands from industry then only pulling back when they are shown to be operationally impossible. In the first ‘consultation’ the Central Bank suggested that a mediator hold indemnity for the entire quantum of debt they …

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Central Bank: solving the mortgage crisis by making it worse

Yesterday was the proposed deadline for debt mediation firms to make their submissions to the Central Bank. The guidelines had only come out about three weeks previous to this and given how much was involved they realised that they had made a deadline in trying to rush it through and gave industry an extension, we didn’t need the extension, what we need is the type of common sense which is vitally lacking in the new requirements the Central Bank are pushing through.

There are a lot of things that people don’t hear about in the compliance area that will result in future news stories, this current round of regulation is going to be in that category. The Central Bank has ensured that there will be less choice, that it will be more expensive – which locks borrowers in trouble out of the process and with a general outcome that banks will hold more sway in the future on deals that do or don’t get done than they did in the past. This is a big banking win as far as …

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What happens when you are in banks for a meeting…

We often find ourselves (usually to our detriment) involved with meetings where a person brings us along to meet with the bank. Something about it always reminds me of that line from Slaughterhouse 5 ‘so it goes’, because there is always a sense of inevitability around them.

Yesterday I had one such displeasure with a subsidiary of one of our pillar banks.

They brought our mutual client in to discuss ‘options’, which is bank-speak for ‘take it or leave it choices’, they made their determination based on the clients most recent behaviour where they had met interest only payments for several months.

When asked if they had considered any other options (the usual host of alternative solutions) we were told ‘they were refused already’, but that decision it turns out was based on information provided eight months ago when the person was unable to make payments.

The ‘new deal’ is not nearly as good as what the old deal could have been, but there is a logical disconnect where you refuse long term solutions based on old information but allow …

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Why paying off your credit card rather than your mortgage is stupid

It’s a common debate in debt that people prioritise in certain ways based on certain behaviours. A common one being that it is rational to pay off a credit card because that is what buys the shopping or puts fuel in the car.

The belief being that a credit card provides liquidity when needed, but in paying off this debtor first it brushes over two key facts.

1: If you told the credit card holder to go and jump for their money you’d be instantly better off by whatever you owed them, we regularly see settlements done for 10c on the Euro. This saving (assuming it equates to the missed mortgage payment – which is a leap of faith at best) could be used to fund the following month or two for fuel/groceries, and that isn’t to say you couldn’t repeat this process with a mortgage too as a source of financing if you had to, but doing it first is a mistake.

The first rule in personal finance is about prioritisation and while we regularly tell people to burn …

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The credit bureau they don’t tell you about, an ‘internal’ ICB at Irish banks

Something which isn’t widely known is the way that banks keep internal credit scores. This isn’t the bit they report to the ICB which is well regulated and has various rules regarding how it is dealt with, this it the kind of thing they do for themselves which is not shared information.

Recently we had a client declined from a bank for something on their credit history, we searched and came up with nothing then found out via another route that there had been something with this bank 13 years ago when the person was still a student.

This person had taken out mortgages since then and had a perfect credit history, nothing went awry (the only issue was back when they were in college), but that old event came back to haunt them.

Big deal? Probably not, but then think about the potential fallout for people who opt for personal insolvency? What if the banks do the same to them? Where they are not locked out officially from financial services but they are in fact an un-creditworthy client in …

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